Shipping Information & Rates
Ruth’s Baked Brownies, Cookies & Cakes Are Shipped To You
Fresh Within Hours of Being Removed From The OvenWe package and ship your baked goods within hours of being removed from the oven so they will arrive fresh and in perfect condition. Each item is individually protected with food-safe wrap before being placed in one of our decorative boxes. Upon request, we'll also include a complimentary gift card with your personal message.
Where do we ship to?We ship to all addresses within the United States including Alaska, Hawaii and Puerto Rico. As we cannot guarantee the freshness of our products because of the distances and shipping times involved, we do not ship to APO boxes or any destinations outside of the United States.
When will my order ship?You choose the Bake/Ship date! In the case of our fresh-baked brownies, cookies and biscotti, your order will ship on the same day your order is baked. This is either the date you select; or the next available baking date should you not select a date. All other goods will normally ship within 24 hours of the placement of your order.
What are my shipping options?
- 2-3 Day Delivery. Our shipping method of choice is the United States Post Office’s PRIORITY MAIL. This shipping method is highly reliable and requires two days (or on rare occasions three days) in transit at a reasonable cost.
- Overnight Delivery. However, should you have a need for an overnight delivery we can ship your order USPS EXPRESS MAIL, guaranteed by the Post Office to arrive the very next day after shipped.
- While the above times in transit are estimated and provided to us by the USPS, and are normally adhered to, they are not guaranteed by either the USPS or by Ruth's Kitchen and on rare occasions transit times may take longer.
When will my order be received?If you select USPS Priority Mail your order will normally be received two-three days after your order is baked and shipped. USPS Priority Mail does deliver on Saturday (at no extra charge) but does not deliver on Sundays. If you select USPS Express Mail your order will be received the very next day after the Bake/Ship date you select in the Check-out process.
To see when your order will be received please check the table below.
If You Select:
|Day Order To Be Received|
|Priority Mail||Express Mail|
|Sunday (not available)||---||---|
This shipping Table is based on orders placed before 9:00 AM EST/EDT). For orders placed after 9:00 AM Eastern time, your order will normally be baked and shipped the next day. While we will make every attempt to adhere to the above table, holidays and unforeseen circumstances can force exceptions to the shipping and delivery schedule. You will be informed of any delays prior to shipment. Special arrangements can be made for rush orders, please contact us directly. We normally do not bake or ship on Sundays, but should you have a special need please contact us and we will see what we can do to help you out. While the above times in transit are estimated and provided to us by the USPS, and are normally adhered to, they are not guaranteed by either the USPS or by Ruth's Kitchen and on rare occasions transit times may take longer.
Shipping & Handling Costs
Shipping Costs Are Per RecipientShipping and handling costs are charged per recipient and are based on the total dollar value of the order, exclusive of any taxes, being shipped to that recipient. Shipping costs are per the following table:
|USPS Priority Mail
(2-3 Day Delivery)
|USPS Express Mail
|Up to $9.99||$8.95||$24.95|
|$200 and over||Contact Us For A Special Price|
In the warmer months of June1 through September 1 a cold pack is added to help protect your order from the heat.