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ruths brownies
Ruth's Brownie Kitchen

Frequently Asked Questions


Account Information


How do I create an account?


How do I log-in to my account?


How do I edit my account information?


I forgot my password, what do I do?



Ordering Ruth’s Baked Goods & Other Fine Things


How Do I Order?


What Is A Bake/Ship Date? How Do I Select A Date?


When can I Expect My Order Delivered?


What Are My Payment Choices?


Do I Have To Pay Sales Tax?


How Do I Purchase A Gift Certificate?


How Do I Use A Gift Certificate


How Do I Use A Promotional Coupon?



Shipping


Where Do We Ship To?


When will my order ship?


What are my shipping options?


When will my order be received?


Shipping Costs Are Per Recipient


How Do I Track My Order?


What About Shipping When It’s Warm?



Returns


Ruth’s Freshness Guarantee


How To Make A Return



Special Orders


Contact Our Customer Service Department

Handcrafted Brownies
Brownies
Ruth's Brownies are handcrafted to order daily and shipped fresh within hours of being removed from the oven to guarantee their freshness and delectable
taste. They are made according to our own special recipes exclusively with Valrhona chocolates and other farm-fresh natural or organic ingredients.
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